Payment Options

Pre-Authorized Payments 

Utilities

Note: Your account must be current to enroll.

  1. Variable Plan – Never miss the discount again!  Every month on your due date, the City will initiate a withdrawal from the account of your choice for the discounted amount owed.
  2. Fixed Plan (Self-Managed Equal Payments) – Plan for your higher bill months by determining a fixed amount to be withdrawn each month on your due date.  Find more information on this plan here.

Utilities Pre-Authorized Payment Plan Application Form [PDF - 337 KB]

 Need to change banking information or cancel your plan?

Pre-Authorized Payment Plan Change / Cancellation Form [PDF - 409 KB]

Questions? Contact the Utilities Department at utilities@penticton.ca or 250.490.2489.

Property Taxes

Note: Your account must be current to enroll.

Important

  • This plan is a pre-payment plan, and runs from August 10th through May 10th, with ten equal payments each month, and a final withdrawal on the due date which will be the last business day in July.  There is no withdrawal during the month of June.
  • If you qualify for the Home Owner Grant, it is important that you claim your grant before the property tax due date.  On the due date, all outstanding taxes will be withdrawn, including amounts for unclaimed Home Owner Grants.
  • The City of Penticton pays the property owner simple interest on pre-payments throughout the year.  Interest is based on the City’s principal banker’s prime interest rate less 3%.
  • If you sell your property, please unsure to cancel your participation in the pre-payment program.

Property Taxes Pre-Authorized Payment Plan Application Form [PDF - 194 KB]

 Need to change banking information or cancel your plan?

Pre-Authorized Payment Plan Change / Cancellation Form [PDF - 409 KB]

Questions? Contact the Property Tax Department at taxclk@penticton.ca or 250.490.2485.

Online or Telephone Banking

Payment through your financial institution, either with their online or telephone banking services, is available for:

  1. City of Penticton Property Taxes
  2. City of Penticton Utility Bills
  3. City of Penticton Business Licenses

If you are unfamiliar with setting up online or telephone banking, representatives at your local bank branch are able to help.  Ensure you bring your most current billing with you to the bank as they will need your City account information in order to assist you.

 Important

When paying through online or telephone banking it can take three to five business days for the City to receive your payment. In order to ensure you do not incur unwanted penalties or lost discounts, please process your payment three to five business days in advance of the due date.

Online Credit Card Processing

Paymentus is an independent third party service provider that will allow you to use your credit card through their secure online system to pay certain City billings. A link to the website for payments is provided below.

Paymentus will charge either a fixed or percentage-based service fee, dependent on the type of billing you are paying.

This is an online service only. Credit card payments cannot be processed in person at City Hall.

When using a third party service such as Paymentus you must thoroughly understand the terms and conditions of the service you are using. Please ensure you familiarize yourself the terms and conditions of using this service by visiting the company’s website at https://ipn.paymentus.com/rotp/www/terms-and-conditions-no-fee.html  and their privacy policy at: https://secure2.paymentus.com/cp/www/privacy-policy.html 

 

At City Hall

Mail or Courier

Make cheques or drafts payable to The City of Penticton, and ensure to include the tear-off portion of the bill if applicable.  If no tear-off portion is available, please include any relevant information in order to avoid misapplied payments.

City of Penticton

c/o Revenue & Collections

171 Main Street

Penticton, BC V2A 5A9

Outside Drop Box

Drop off your payment any time of day using our convenient outside drop box located at the north side of the main entrance of City Hall (171 Main Street, Penticton). 

Make cheques or drafts payable to The City of Penticton, and ensure to include the tear-off portion of the bill if applicable.  If no tear-off portion is available, please include any relevant information in order to avoid misapplied payments.

Payment envelopes are available at the drop box for your convenience!

City Hall Cashiers

Cashiers are available if you wish to pay in person at City Hall (171 Main Street, Penticton), Monday through Friday 8:30 a.m. to 4:30 p.m., with the exception of statutory holidays.

 Payment methods available at City Hall are:

  • Cash
  • Cheque
  • Debit