Planning/Preparedness In High-Risk Communities

In case of a major emergency

  • Follow your emergency plan.
  • Take your Emergency Kit (Grab-and-go Bag).
  • Make sure you are safe before helping others.
  • Stay informed of the situation.  Listen to the radio or television for information from authorities.  You may be advised to stay where you are.  Follow their instructions.
  • Stay put until all is safe or until you are ordered to evacuate.

For a complete checklist of planning and preparedness, click here [PDF - 255 KB]

Evacuation orders

  • Authorities (RCMP) will ask you to leave your home only if they have reason to believe you are in danger.
  • If you are ordered to evacuate, take your Emergency Kit, medications, documents and cell phone/charger if you have one.
  • Once you are at a safe place, let family/friends know you are safe and the location of where you are.
  • Shut off water and electricity if officials tell you to.
  • Leave natural gas service β€œon” unless officials tell you to turn it off.  If you turn off the gas, the gas company may have to reconnect it.  In a major emergency, this could take several weeks for a professional to respond to reconnect.  You could be without gas for heating and cooking once the order has been lifted.
  • Take pets with you.  Evacuate livestock during the Evacuation Alert Stage.
  • Lock your home.

What is an Emergency Reception Centre?

People who are evacuated from their homes in an emergency may be directed to an Emergency Reception Centre, what should you expect there?

  • Information about the emergency
  • Assistance with basic needs
  • Recovery planning from the disaster or evacuation


The City of Penticton Emergency Reception Centre, located at 325 Power Street – contact number (250)490-2345.