MyCity updates

In light of recent events in other communities, the City of Penticton has proactively conducted a full assessment of the MyCity system and its security measures. MyCity is an online service for tax, utility and dog licence information. The online service does not retain payment card information, social insurance numbers or drivers' licence information. System investigation showed no sign that data had been compromised.

The City of Penticton takes the security of information extremely seriously. As a preventative measure, the MyCity system was taken off-line Thursday night by City staff, to allow for system upgrades. This is only a precaution, and upgrades were successfully completed by midday on Friday. We thank our customers for their patience.