Phone scam alert

The City of Penticton is advising the public to be aware that fraudulent calls are being placed with residents indicating their power supply is scheduled to be shut off if they don't reconcile outstanding utility amounts.

The caller consistently seems to state they are from BC Hydro or are “a technician,” and state the person receiving the call owes money to utilities and their power is scheduled to go off today if they don't pay. The calls all originate from a “1-800” number.

The City of Penticton is not calling residents regarding their utility accounts, and caller ID typically will show City phone numbers with the “250-490-“ prefix. Should someone receive such a phone call, they should not provide any information to the caller.

The City of Penticton advises residents to be vigilant against fraud. Scams can involve individuals impersonating companies and organizations to lead citizens into believing that a request for information from a legitimate entity. This type of fraud can be generally perpetrated by mail, email or phone - with the aim to obtain information like personal, financial or password data.

If you think you or someone you know has been a victim of fraud, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501 or