Most records are available to the public upon verbal request. If you're not sure, please ask City staff, who will be pleased to assist you.
About Freedom of Information Requests
The legislation requires that the right of access to any record (a record of information not regularly available) in the custody or control of the City must be made in writing. Please fill out the online form available on this page.
If you would like guidance on common types of information that is routinely available to the public or those records that require a written request under the Freedom of Information and Protection of Privacy Act, please consult the Routinely Releasable Documents Guide.