Bylaws help support public safety and a peaceful quality of life throughout the community. Bylaw Enforcement Officers support and uphold City bylaws, with the primary goals of ensuring public safety, maintaining community standards and managing behavioural and nuisance issues.
Register a Complaint
Find out how to register a complaint and how each are processed.
Make a Payment
View multiple ways to pay your Bylaw Offence Notice/ticket.
How to Dispute a Ticket
See which steps you can take to dispute a Bylaw Offence Notice.
See Something Say Something
Report theft or suspicious activity and help our community put the brakes on property crime.
Focus on Safety
Find out about the City's key initiatives to support community safety.
Animals
For issues related to dogs, backyard chickens, urban deer, pest control and other wildlife.
Graffiti
How to clean up graffiti, report to the City and steps you can take to deter vandalism.
Parking
Information about parking regulations, the Resident Parking Program, parking lots and other options.
Public Safety
Learn about other safety issues including safe needle and sharps disposal.
Vacant Building Registration
Learn about the Vacant Building Program or find out how to make a complaint.
Contact Us
To report a non-emergency bylaw issue, please fill out our online form. All requests will be forwarded to the appropriate contact for consideration.
Bylaw Service Department
Hours of Operation: 6 a.m. to 10 p.m., 7 days a week
Office reception hours: 9 a.m. to 4 p.m. (closed between noon and 1 p.m. for lunch)
The Bylaw Services Department has Officers on duty 7 days a week from 6 a.m. to 10 p.m. with the primary goals of ensuring public safety, maintaining community standards and managing behavioral and nuisance issues.
Phone: 250-490-2440
Email: bylaw@penticton.ca