Bylaw Enforcement

Do you have a noisy neighbour? Is a barking dog keeping you up all night? Would you like to make a complaint about a traffic or snow removal issue? These are all examples of issues that should be reported to the City's Bylaw Services department.

You can contact them by phoning 250-490-2440 (Monday to Friday, 8 a.m. to 4:30 p.m.) or report the issue online. After Hours: 250-809-4367 (Monday to Friday, 4:30 p.m. - 8:30 p.m.). The chart below outlines emergency crimes that would require calling the City's Bylaw Services team.

For non-emergency incidents involving a crime, call the RCMP at 250-492-4300 or use their Online Crime Reporting system. The chart below outlines emergency crimes that would require calling the police. 

To report a non-emergency bylaw issue, please fill out our online form. All requests will be forwarded to the appropriate contact for consideration.

Hours of Operation: 6 a.m. to 10 p.m., 7 days a week

Office reception hours: 9 a.m. to 4 p.m. (closed between noon and 1 p.m. for lunch)

Phone: 250-490-2440
Email: bylaw@penticton.ca