Emergency Updates

Emergency Support Services (ESS)

• If you are safe, please self-register with ESS by calling 1-800-387-4258.
• Registration for evacuees is available at the Penticton Trade and Convention Centre, 273 Power Street.
• ESS informational pamphlets for evacuees and ESS info sheet
• Information about accessing support services. 

• Health and mental health supports: Province of BC =  https://news.gov.bc.ca/releases/2026EMCR0035-000943 

   

How to Register Online 

Registration is available in-person at the Penticton Trade and Convention Centre (PTCC). However, you can also speed up the process by registering online through these steps: 

Step 1: Contact Your Insurance (if applicable)
If you have insurance, contact your insurance provider. Most home and tenant’s insurance providers cover living expenses during evacuations.

Step 2: Log In or Create your BC Services Card Account
To register online, you will need to login to your BC Services Card Account. 
If you need to set up a BC Services Card Account, you will need your BC Services Card information. Register for an account at: https://id.gov.bc.ca/account/setup-instruction 

Step 3: Create a profile for Emergency Support Services with the Evacuee Registration and Assistance (ERA) tool.
Go to https://era-evacuees.embc.gov.bc.ca/registration-method to log in with your BC services Card Account and create a profile.

Step 4: Access support online or by phone.
Once you have created a profile, you will receive instructions by email or phone on how to receive supports, if eligible. You may also access support in-person at a reception centre.


 

• Aug. 18, 2026 (3:35 pm): Food, Recreation and Community Supports Available Throughout the Weekend | City of Penticton
• Aug. 11, 2026 (3:05pm): Reminding residents to keep following official sources for information to remain informed and to be prepared
• Aug. 10, 2026 (6:30pm): How to support evacuees in Penticton with donations
• Aug. 10, 2026 (8:54am): Flight disruptions possible due to regional wildfires: Check with your airline before travelling
• Aug. 9, 2026 (6:14pm): Updated Bald Range Wildfire information for Penticton residents and evacuees
• Aug. 9, 2026 (11:12am): Follow these links for accurate information 
• Aug. 9, 2026 (9:43am): Reminder for evacuees about Comfort Centre and trailer camping options 
• Aug. 8, 2026 (10:58pm): Updated community support locations available for those displaced by fires
• Aug. 8, 2026 (6:49pm): The City expands access to facilities and services to support displaced residents
• Aug. 8, 2026 (3:48pm): Penticton’s Emergency Operations Centre (EOC) closely monitoring wildfire conditions with regional partners
• Aug. 8, 2026 (2:09pm): City of Penticton activates Emergency Operations Centre, serves as host community for Bald Range Wildfire evacuees
• Aug. 8, 2026: Update: Bald Range Wildfire near Summerland and information for evacuees

Due to regional wildfire activity, some flights may be cancelled or delayed. Travellers are strongly encouraged to check directly with their airline before heading to the airport.

✈️ Airline contact information is available on our website at: yyf.penticton.ca/flights/airlines

Seniors' Centre residents: Interior Health has a dedicated call centre for families seeking updates on evacuated residents from Dr. Andrew Pavillion and Summerland Seniors Village. Families can call 1-833-971-5045. Read their announcement here.

• Read the latest wildfire updates (Regional District of Okanagan-Similkameen EOC) 
• Regional District of Okanagan-Similkameen: Watch live video updates on YouTube 
• District of Summerland updates 
• For additional information, contact the RDOS Call Centre at 250-490-4225.
• Follow the following Facebook pages: City of Penticton, RDOS & District of Summerland 

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Sign up for Voyent Alert! to stay informed during emergency events

The City of Penticton is encouraging all residents to sign up for its new emergency notification system, Voyent Alert! 

When subscribed, if there is an emergency in your area, you will receive real-time alerts directly to your phone through the Voyent Alert! app, via email, text message or through a phone call. The system is free to use and will help you stay informed during emergency events such as wildfires, floods and other urgent situations.

Get the Voyent Alert! app from the App Store or Google Play.

For email, text, or phone call notifications, click the button to sign up.

Sign up for Voyent! Alert

Are you curious about air quality levels in Penticton and elsewhere around the province? 

This map from the Province of BC shows the levels at the related testing stations, which updates every 60 minutes.

And learn more about air quality parameters here.

View Penticton webcams

Webcams

See what real-time conditions are like in Penticton right now, keeping in mind that conditions can change frequently.

Air Quality

Are you curious about air quality levels in Penticton and elsewhere around the province? 

This map from the Province of BC shows the levels at the related testing stations, which updates every 60 minutes.

In the case of an active emergency, try the following resources for updates.

Sign up for Voyent Alert! emergency updates

The City of Penticton is encouraging all residents to sign up for its new emergency alert system, Voyent Alert! 

This notification system will send real-time alerts directly to your phone through the Voyent Alert! app, via email, text message or through a phone call. The system is free to use and will ensure community members are informed during critical events such as wildfires, floods and other urgent situations.

Get the Voyent Alert! app from the App Store or Google Play.

For email, text, or phone call notifications, sign up at https://register.voyent-alert.com 

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• Download the City of Penticton app for updates straight to your cellphone (available from Google Play or the App Store)
• Facebook: follow City of Penticton – Municipality
• Twitter: @cityofpenticton 

For information about the status of a wildfire, please look to the BC Wildfire Service. 

• Facebook (@BCForestFireInfo)
• Twitter (@BCGovFireInfo)