Return to Recreation

The Penticton Community Centre is currently closed, but we are excited to announce that after careful planning and organizing, we will be ready to welcome you back in the coming weeks with some changes to keep you and our staff safe.

Stay tuned for updates and check back on www.penticton.ca for the launch of the Return to Recreation webpage.

Prior to reopening the Penticton Community Centre sometime in August, City Council has approved the introduction of a flat-fee for single admission to the pool ($6.75) and fitness room ($7.00).

“Moving to a flat-fee admission was necessary to address drastic changes in service levels and capacities, brought about by COVID-19,” said Director of Recreation & Facilities, Bregje Kozak. “Depending on the success of the re-opening and how quickly service levels can be increased, we will make a future recommendation on when the flat-fee can be replaced by our regular age-based admission model.”

The Community Centre has been closed to the public since March 17, 2020. A gradual, phased re-opening of recreational services is required to meet all industry and provincial guidelines, resulting in reduced capacities and ability to generate revenue. The fee amendment and temporary policy change are short-term measures put in place to help support this reopening process.

Additional information regarding the reopening of the Community Centre will become available in the coming weeks. Please visit www.penticton.ca for up–to-date information.

• Gymnasium (available for select registered programs).

• Fitness Room (available for reservations mid-August).
• Main & Leisure Pools (available for reservations mid-August).
• Hot Tub, Steam Room, Sauna.
• Multi-Purpose Rooms and Dance Studio.
   

All guests will be required to reserve and pre pay for an activity timeslot in order to access the Penticton Community Centre. 

• Reservations can be made through our online booking system.
• Residents will be able reserve an activity timeslot a maximum of 48 hours in advance, Non-Residents will be able to reserve an activity timeslot a maximum of 36 hours in advance.
• Each individual visiting the facility must have an activity time slot reserved. (For example, families and care givers must have a time slot booked for each person attending).
   

• The fitness room is available for 1.25 hour timeslot reservations.
• The main pool is available for 1 hour single lane swimming. 
• The leisure pool is available for 1 hour of moderate activity (water walking, therapeutic exercise or casual swimming. Use of the leisure pool will be shared and swimmers are required to monitor their activity and maintain appropriate distancing from others.  
• Change rooms and amenities will be available on a limited basis for patrons attending aquatic activities. Guests are encouraged to arrive prepared to swim, take a pre-swim cleansing shower, exit promptly and shower/change at home wherever possible.
• Change rooms will not be available for patrons attending the fitness room. Guests are encouraged to come dressed and ready to exercise. 
• Bottle fill stations are available through the facility, and water fountains are closed. 
• The hot tub, sauna and steam room remain closed at this time. 
   

• Fitness Room Access: $7.00
• Pool Access: $6.75
• Memberships
  • All current memberships remain on hold and cannot be used for timeslot reservations. This includes 1, 3, 6 & 12 month memberships and 10 ticket pass cards.
  • Clients may request a membership refund backdated to the original date of closure until December 31, 2020. Membership refund requested after this date cannot be backdated.
• Specialized Admission Programs
  • All specialized admission program passes are currently suspended. This includes LIFE Passes, Access Passes and Volunteer Passes.
• All other fees for facility bookings and programs remain at regular price.
   

• Reduced facility capacities and group sizes for programs, classes and activity timeslots.
• Adhering to rigorous, scheduled sanitation practices. This includes the use of electrostatic disinfectant sprayers in combination with frequent touch-point cleaning throughout the day.
• Providing cleaning and sanitizing stations throughout the facility.
• Spacing fitness equipment and closing certain areas to allow for physical distancing.
• Closure of select aquatic amenities (e.g. some lockers, showers and change spaces).
• Facility provided equipment (such as kickboards, pull buoys, noodles, dumbbells, etc.) will not be available.
• Guests are asked to practice proper hand hygiene, avoid touching communal surfaces where possible, and stay home if they are sick or experiencing symptoms of COVID-19.
   

• The hours of operation and demand for services will continually be evaluated and adjusted as needed within the resources available. 

• The Penticton Community Centre is a very busy facility. Introducing a reservation system will ensure that even during peak times, the number of guests in our facilities will be monitored and capped to allow for appropriate physical distancing. 

• All current memberships remain on hold and cannot be used for timeslot reservations. This includes 1, 3, 6 & 12 month memberships and 10 ticket pass cards.
• Clients may request a membership refund backdated to the original date of closure until December 31, 2020. Membership refund requested after this date cannot be backdated.
   

• Refunds will be provided for cancellations. We kindly ask that guests cancel their booking as soon as they become aware that they will not be attending their reserved activity time slot. This will help ensure that any one on our waitlist may have an opportunity to attend. 

• Patrons are reminded that physical distancing is each person’s responsibility. Masks and/or face shields are welcome and encouraged, but not required.