To notify us of a concern or suggestion involving your water, sewer or stormwater services, please fill out our Report an Issue online form. The appropriate member of our team will respond by email.
For questions about your tap water, contact:
Water Treatment Plant
Phone: 250-490-2560
Email: wtp@penticton.ca
If you are experiencing an urgent sewer problem or have questions about the sewer system, please contact:
Public Works
Phone: 250-490-2500
Email: publicworks@penticton.ca
For general information about the City’s wastewater treatment plant, or to book a tour, contact:
Wastewater Treatment Plant
Phone: 250-490-2550
Email: joel.mertz@penticton.ca