City phone lines down due to service provider outages

Service Announcement

The City of Penticton's phone systems are currently down and unable to receive calls, due to technical issues with the service provider. We will provide an update as soon as it’s available. 

If you experience an emergency, please call 9-1-1. 

For City emergencies, such as a water main break, electrical outage or Bylaw concern, please call 250-490-2345.

In the meantime, here’s how to connect with the City.

Non-emergency Bylaw and operational concerns can still be reported through the City’s online report-an-issue portal at www.penticton.ca/report-an-issue.

Inquiries be directed to the following email addresses:

General questions - ask@penticton.ca 
Property tax questions – taxes@penticton.ca 
Electrical or utility concerns – utilities@penticton.ca 
Permitting questions – planning@penticton.ca 
Building concerns – building@penticton.ca 
Recreation programs, Community Centre and pool questions – rec@penticton.ca 

For a full list of facility contacts, please visit www.penticton.ca/contact