Report an Issue

Welcome to the City of Penticton's Online Issue Reporting Portal

Thank you for taking the time to contact us with your concern or suggestion. Please note this form is for non-emergency requests only. If you have an emergency that requires immediate attention, call 911.

Please click on one of the links below to report your issue. Your submission will be directed to the appropriate contact within the City of Penticton. 

* Dog Control Complaints: Leash-Optional Pilot Project *

  • Do you wish to file an animal complaint? You can report it online to Animal Care & Control.
  • Is your matter urgent, with an animal or person in immediate risk or danger? Contact Animal Care & Control directly at 250-492-3801. 
  • Do you have a comment, concern or issue related to the City's Leash-Optional Pilot Project? City staff want to hear from you. Please fill out a quick feedback form (going live on March 1, 2024) to ensure your comments are included in all reports to Council.

1. Bylaw Enforcement Issues

Anonymous reports will not be accepted. Please provide your name and contact information when submitting a bylaw enforcement complaint. Your information will remain confidential and will only be used for the purpose of investigating the report.

Report a Bylaw Enforcement Issue

This may include issues such as:

  • Business Licences
  • Dog Complaints
  • Good Neighbour Bylaw Complaints
  • Parking Issues
  • Other Bylaw Issues

2. Operations Issues

Report an Operations Issue

This may include issues such as:

  • Potholes and other Street Management Issues
  • Illegal Dumping
  • Graffiti
  • Snow and Ice Control
  • Streetlights
  • Traffic Concerns
  • Transit Service
  • Vandalism/Graffiti
  • Water Services
  • Parks, Amenities and other Groundskeeping

Would You Rather Speak to Us?