Service Announcement
As was announced in 2022, FortisBC, BC Hydro and municipal utility customers across B.C. will be receiving a one-time "cost-of-living" credit to help families and businesses struggling.
Residential customers will receive $100. Commercial customers will receive a credit based on their usage over a 12 month period.
Every effort to process the credit for the January billing cycle, as originally communicated, is being made but some Penticton electrical utility customers may not see the credit on their bill until February or March.
More information about the credit can be found at https://app.bchydro.com/accounts-billing/bill-payment/bill-credit.html