Has your email correspondence with the City stopped?

Service Announcement

A global security change has caused emails from the City of Penticton (domain @penticton.ca) to be sent into the junk folder of residents using email addresses including Live.com, Hotmail.com or Outlook.com. In order to prevent this from continuing, users of emails with Live.com, Hotmail.com or Outlook.com will need to add the domain Penticton.ca to your Safe Senders List. 

For detailed instructions on how to do this, please visit the online resource.