Utility bill overdue notice reminders issued in error to some households

Service Announcement

Due to a technology glitch, utility bill overdue notices have been issued to some households that are not overdue. If your account is current, please ignore the notice. 

The City apologizes for the confusion and is working to fix this issue. 

If you have any questions about your bill, please contact the City’s Utilities Billing department at 250-490-2489 or utilities@penticton.ca.