City Service Updates

Please follow the links below to see a map of the area affected and list of addresses.

Map of Affected Area

List of addresses

The City issued the following communications about the water advisory.

• June 29, 2023 - Boil Water Notice lifted ahead of long weekend
• June 28, 2023 - Update: Boil Water Advisory
• June 27, 2023 - Water service returning to Wiltse, Boil Water Advisory in effect
• June 27, 2023 - Water outage in Wiltse

What is a Boil Water Notice?
A boil water notice is used in situations where the public health threat is significant and the nature of the threat is one that can be effectively addressed by boiling the water.

Water supply systems may remain on a boil water advisory for an extended period of time due to a substantial concern about the system’s treatment equipment or distribution infrastructure.  Infrastructure changes are usually quite costly and require lengthy planning before they can become operational.

If you have a home filter system, you may still need to boil your water, depending on the particular threat to your water supply.  Consult with your drinking water office/contact for guidance.

Instructions
Residents must bring their water to a rapid, rolling boil for at least one minute prior to using it for domestic purposes, including drinking, making infant formula and juices, cooking, brushing teeth, washing raw foods and making ice. Alternatively, residents may use bottled water.

Duration
The boil water notice will be in effect until the City of Penticton and Interior Health deems the water safe to drink.

To report issues involving your water, please fill out our Report an Issue online form. We’ll be in touch shortly! 

For urgent issues involving water mains or sewer backups, please contact:
Public Works
Phone: 250-490-2500
Email: publicworks@penticton.ca

For urgent issues involving electrical services, please contact:
Electric Utility
Phone: 250-490-2456
Email: electric.utility@penticton.ca