How to connect with City facilities while phones are down

Service Announcement

City staff are continuing to work with the service provider to resolve the issue impacting City of Penticton phone lines. 

If you experience an emergency, please call 9-1-1.

For after-hour city emergencies, such as a water main break, please call 250-490-2345.

Bylaw and operational concerns can still be reported through the City’s online report-an-issue portal at www.penticton.ca/report-an-issue

Inquiries be directed to the following email addresses:
General questions - ask@penticton.ca 
Property tax questions – taxes@penticton.ca 
Electrical or utility concerns – utilities@penticton.ca 
Permitting questions – planning@penticton.ca 
Building concerns – building@penticton.ca 
Recreation programs, Community Centre and pool questions – rec@penticton.ca 

For a full list of facility contacts, please visit www.penticton.ca/contact