Inspections

To book an inspection, please call 250-490-2511 or online through MyCity or CloudPermit.  A helpful hint, is if your permit number starts with an EBP prefix, you would schedule inspections through CloudPermit.

See our "Online Scheduling" tab for more information on online booking. 

Before calling, please make sure you're ready for the Building Official to carry out the inspection. 

• Please call before 8:30 a.m. for same-day inspection requests.
• Any messages received after 8:30 a.m. will be scheduled for the next business day.
• If you have not heard from our office by 1 p.m., please call 250-490-2571.
• On the date of the requested inspection, a Building Official contact the contact person between 9:00 a.m. to 12 p.m. to confirm a time that works best for both parties and confirm if the work will be substantially complete at the time of the inspection and that all required documentation is provided for
• Any reports, field reviews, surveys, etc. are required to be submitted prior to inspection.  Please send to permits@penticton.ca 

Having a contact person on site is beneficial but is not mandatory unless required by the Building Official.  The inspection report will be e-mailed to the owner and agent provided on the submitted permit application.

Note: No further work can take place that conceals the area to be inspected until the inspection is complete. Failure to arrange an inspection may lead to a stop-work order and remedial action.

Using MyCity/CloudPermit online portals is a great way schedule your permit inspections.

Here’s a quick summary of the steps for MyCity:

1. Create a MyCity Account: If you don’t have one yet, follow the guide below.
2. Register Your Permit: For help with this, you can refer to the “Register a Permit - MyCity | City of Penticton” at https://www.penticton.ca/business-building/building/registration
3. Find your permit.
   1. Jump to tasks
   2. Schedule your inspection.

Here’s a quick summary of the steps for CloudPermit :

1. Visit CloudPermit and choose the permit you’d like to book.
   1. Jump to Inspections under “Work and Construction” phase. 
   2. Schedule your inspection.
2. Need assistance?  See How to create an inspection request, change its date and time, or cancel it : Cloudpermit

Friendly Tip:

• If your permit starts with BP, use MyCity.
• If it starts with EBP, use CloudPermit.

If you need any further assistance or have questions about the process, feel free to ask!

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All inspection requests must include the following:

• The correct permit number for each type of permit;
• Type of inspection being requested;
• Contact person's name and phone number;
• Date inspection required.

Any reports, field reviews, surveys, etc. are required to be submitted prior to inspection. Send it to permits@penticton.ca

Please be advised that no inspection will be registered and no inspection will take place if the above information is not provided.

Note: No further work can take place that conceals the area to be inspected until the inspection is complete. Failure to arrange an inspection may lead to a stop-work order and remedial action.

The following items must be on-site.

• The civic address of the property is posted (temporary or permanent);
• The Laminated Permit Card to be posted on-site;
• Approved permit plans are on-site and available for review; and
• Permit Package available.

Please note that if the above items are not on site the inspection may not be carried out and you will be required to recall the inspection for another day.

Note: No further work can take place that conceals the area to be inspected until the inspection is complete. Failure to arrange an inspection may lead to a stop-work order and remedial action.

Site Safety is an important component of every building or plumbing project. Failure to provide adequate safety provisions may result in a refusal to enter the site and complete the inspection by the Building Official. This refusal will constitute one failed inspection.  See WorkSafeBC for requirements

We have a couple helpful bulletins that outline what is reviewed during inspections.  

For a quick references see ourResidential Inspection Schedule

For a larger comprehensive bulletin for residential construction - new or renovations.  See Inspection Guide Bulletin.

For more information, see our Building Bulletin page and expand the Inspection related accordion

Call Before You Dig
1 877-474-6886 or check out BC 1 Call.

WorkSafe BC - Prevention Information Line
1-888-621-7233 (SAFE)

Electrical & Gas Permits & Inspections
All inquiries regarding electrical/gas code requirements, permits and inspections should be directed to:

Technical Safety BC
1-866-566-7233
Suite 600 – 2889 East 12th Avenue,
Vancouver, BC
V5M 4T5

Fortis BC
1-888-224-2710