Snow & Ice

About Our Process

During times of snow and ice, our Public Works crew strives to clear the roads, bus stops, select sidewalks and parking lots in a timely manner. Our crew clear roads on a priority basis, beginning with main arterials, steep hills, school zones and bus routes. This is followed by residential roads and cul-de-sacs, which we aim to clear to a safe and passable condition within 48 hours of the end of the snow event.

Despite the efforts of a highly skilled snow removal crew, conditions can deteriorate and roads can become treacherous. Motorists are always advised to exercise caution. Please review the FAQ below to learn more about our processes and priorities.

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Top 5 Things You Need to Know

Frequently Asked Questions

Here are some questions we're often asked involving the snow removal process. If you have any concerns or suggestions, please let us know by filling out our online Report an Issue form. 

Good Neighbour Bylaw

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